Business Process Improvement Plan

Business Process Improvement Plan-50
You've likely come across the results of inefficient processes, too.Unhappy customers, stressed colleagues, missed deadlines, and increased costs are just some of the problems that dysfunctional processes can create.Processes that don't work can lead to numerous problems.

You've likely come across the results of inefficient processes, too.Unhappy customers, stressed colleagues, missed deadlines, and increased costs are just some of the problems that dysfunctional processes can create.Processes that don't work can lead to numerous problems.

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For example, you might have procedures for receiving and submitting invoices, or for establishing relationships with new clients.

Formal processes are particularly important when there are safety-related, legal or financial reasons for following particular steps.

Speak to the people who are affected by the process. And what suggestions do they have for improving it? What tactics have they developed to deal with similar situations?

You're now going to redesign the process to eliminate the problems you have identified.

That's why it's so important to improve processes when they are not working well.

In this article, we'll look at how you can do this. Formal processes – also known as procedures – are documented, and have well-established steps.It's likely that improving your business process will involve changing existing systems, teams, or processes.For example, you may need to acquire new software, hire a new team member, or organize training for colleagues.It's best to work with the people who are directly involved in the process.Their ideas may reveal new approaches, and, also, they're more likely to buy into change if they've been involved at an early stage.First, make sure that everyone understands what the process is meant to do.Then, explore how you can address the problems you identified in step 2 (Brainstorming can help here).Note down everyone's ideas for change, regardless of the costs involved.Then, narrow your list of possible solutions by considering how your team's ideas would translate to a real-life context.Rolling out your new process could be a project in itself, so plan and manage this carefully.Allocate time for dealing with teething troubles, and consider running a pilot first, to check for potential problems. People can be resistant to it, especially when it involves a process that they've been using for some time.

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