Care Case Studies

As our contribution to the celebrations of 70 years of the NHS, we have brought together stories highlighting individuals who made a significant impact on the care people receive.While it’s the NHS that’s celebrating a birthday, the people working alongside it in adult social care have also played a vital and integral role.

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Request a callback Request a free consultation The warm and trusting relationship that Dorothy, who lives with dementia, shares with Magda, her carer, enables her to stay in touch with her friends, family, and local community.

Understandably, Dorothy’s daughters were at first apprehensive about entrusting their mum’s care to a stranger.

The experiences of the services show that improvement in adult social care is possible.

The nine case studies highlight some clear actions that other providers can use to help them learn and improve.

But here at Helping Hands, we’re here for you every step of the way, from clearly outlining all of our services and costs through to building a flexible home care plan and matching you with the right carer for your care needs, preferences and lifestyle.

Call us today to find out more about how we can support you at home, either with live-in care or a visiting service.It is not possible to provide good care if the care staff do not understand the needs of the person being cared for.Most of the services we feature received support to help them improve – mainly from the corporate provider, if there was one, or commissioning bodies.But usually when people stand back and have time to reflect, they understand the failings.For some staff the report can come as a relief, as they may have been struggling – doing their very best but unable to deliver the care they wanted to.Read some of the real stories from our customers about the care and support our carers are providing to them from the comfort of their own homes.We understand that asking for help can sometimes be a difficult thing to do.Read Dorothy's story“My parents are in their 90s and needed extra care.”12 August 2019I had researched several care companies as my parents are very fussy about who comes into their home and i especially liked the look of Helping Hands -they train their staff and look very professional and caring. This included people who use services and their families, registered managers, providers and owners, care staff, administrative and other staff, commissioners and social workers.This means it can be very difficult to predict who will and won’t be able to access the care funding.To help you get an idea of the health needs under consideration in each case, read the health summaries below before clicking through to each case study.


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