Facilities Management Outsourcing Case Studies

Facilities Management Outsourcing Case Studies-79
It’s also a good idea to think about the nature and type of the business, as certain buildings or areas require different facilities.Also think about security, sustainability and people who access the building regularly – what are their needs?

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In some countries, facilities management evolved out of property/real estate companies, others from service providers.

Facility management is now generally divided into hard and soft services: The definition of facilities management by CEN, the European Committee for Standardisation, which is ratified by BSI British Standards (EN15221-1: 2006 Facility Management — Part 1: Terms and definitions), is: “Facilities management is the integration of processes within an organisation to maintain and develop the agreed services which support and improve the effectiveness of its primary activities.” This has also been adopted by all EU member states, including BIFM and Euro FM. Melbourne, Facility Management Association of Australia.

The individual or unique services that a company needs depends on its type, size, and location; however, there are a select few facilities that are required by law.

Facilities Managers are usually responsible for making sure those services are implemented and regularly maintained within the building.

Hard services are required by law and include provisions such as: Soft services are services that are directly used by the employees and can make the workplace more secure or pleasant.

They are usually not compulsory and can be removed or added at any time.In turn, this is also increasing the demand for outsourced services where specialist expertise is required BIFM. All businesses require a variety of services and facilities to run efficiently.For more tips on optimizing your building’s safety, take a look at our safety checklist.Opex Consulting provide FM consultancy services for all types of Facilities Management projects and market sectors including; Education, Health, MOD, Commercial Property, Industrial, Libraries, Student Accommodation, Bluelight, Care Homes and Civic Buildings.Today, the FM market has gradually increased to a very broad sector encompassing building, staff and business services. It now comprises “a mix of in-house departments, specialist contractors, large multi-service companies and consortia delivering the full range of design, build, finance and management”, according to the British Institute of Facilities Management (BIFM). Hard services relate to the physical part of the building and cannot be removed.They are ‘the essentials,’ and ensure the safety and welfare of employees.Below is a sample of some of our commissions across these sectors. Client: SGP Property & Facilities Management – St Georges Hospital Where: St Georges Hospital PFI – Tooting London When: 2011 Services: Market Testing Role Summary: In 2011, OPEX was commissioned to project manage the market testing in conjunction with SGP Property & Facilities Management (Now trading under the name of ‘Bellrock’) for St Georges Hospital in…Carseview Dundee Mental Health Hospital – FM Benchmarking Client: NHS Tayside, SGP Property & Facilities Management Where: Carseview Dundee Mental Health Hospital When: 2010 Services: FM Benchmarking Role Summary: Opex was commissioned by SGP Property and Facilities Management in July 2010 to produce a FM benchmarking review of their hard and soft FM services to fulfil…


Comments Facilities Management Outsourcing Case Studies

  • A brief history of facilities management Rentokil

    Facilities management FM started as little more than janitorial and caretaker services during the 1970s, involving building maintenance and cleaning. Cost-cutting by businesses in the 1970s and 80s led to the outsourcing of non-core services such as lighting, heating, plumbing to facility management companies.…

  • A Study of User Satisfaction of Outsourced Facilities.

    Facilities/services. The objectives of this study are to 1 identify outsourced facilities management FM services in the case studies, 2 assess the effectiveness of outsourcing as a service delivery approach and 3 assess the level of satisfaction of occupants of FM service delivery. The study adopted questionnaire survey approach to…

  • Important Benefits of Facilities Management Outsourcing.

    So here are the things people hardly tell you about how you’re better off outsourcing you Facilities Management. Plus e-books, case studies, articles, podcast.…


    The case study strategy was adopted in this study. Case study is defined as “a strategy for doing research which involves an empirical investigation of a particular contemporary phenomenon within its real life context using multiple sources of evidence” Robson, 2002, cited in Saunders et al. 2003, p. 93. Morris and Wood 1991 suggest.…

  • Facilities Management Services DRS Imaging Services

    As a facilities management company, DRS manages mail rooms, scanning operations, HIM medical records scanning in support of ICD-10 coding, and release of information services. We have years of experience within public and private organizations.…

  • Business Process Outsourcing DRS Imaging Services

    DRS Has Extensive Experience in Facilities Management. In fact, we currently manage a large west coast document imaging facility for Sony. Call our integrated facilities management company – we will perform a free analysis of your existing operation and present you with a business process outsourcing plan for improvement.…


    FACILITIES MANAGEMENT IN A MULTI-CAMPUS SETTING A CASE STUDY OF THE UNIVERSITY OF THE WITWATERSRAND. Edoghogho Ogbeifun A research report submitted to the Faculty of Engineering and Built Environment, University of the Witwatersrand, Johannesburg, in partial fulfillment of the requirements for the degree of Master of Science in Engineering.…

  • Integrated maintenance management of hospital buildings a.

    Over the course of the past three decades, facilities management has become the subject of an increasing number of research and development efforts. The main objective of the present research was to examine the efficiency of maintenance under alternative maintenance policies and different sources of human resources.…

  • Difference Between Hard & Soft Services in Facility.

    Facilities Managers are usually responsible for making sure those services are implemented and regularly maintained within the building but it’s important to know the difference between which hard and soft services your building requires and which may be unnecessary.…

  • Outsource or in-house facilities management The pros and.

    Outsource or in-house facilities management The pros and cons. In this dissertation I use the term outsourcing as found in the case study, to contract out some of services which were earlier.…

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